Returns & Shipping
All items will be shipped within 5 working days of order posted via 1st class delivery.
FOR INTERNATIONAL ORDERS: all items will be sent together when the pre order is ready
UPON SHIPMENT: you will receive a shipping notification.
Please allow up to 48 hours for the tracking information included to update.
PLEASE USE A SECURE SHIPPING ADDRESS. As per our policies, we are not liable for damaged, lost, or stolen packages. Once your order is with the mail service, it is out of our hands. You are entitled to that compensation from Royal Mail should something happen to your order. Please double-check your check-out information before submitting your order to ensure delivery. There is a re-shipment fee the same as the initial postage charge for returned packages. Thank you so much for your understanding!
EASY RETURNS & EXCHANGES
Postage for returns and refunds must be paid in full by the customer unless the item is faulty or incorrect.
All returns will be processed on Tuesday of each week.
All items can be returned or exchanged within 28 days of receiving them to the below address:
Huboo Ref 2793 Unit 1
Vertex Park South