Postage for returns and refunds must be paid in full by the customer unless the item is faulty or incorrect. 
Items must be returned to the following address within 28 days of receipt, in their original condition and packaging. Items which are marked or smell will not be accepted for a refund.

Manners London c/o ILG
Unit 2 Space Gatwick
Faraday Road
RH10 9BJ

Please add a note to your return requesting a refund or an exchange. If requesting an exchange (*UK only), please ensure you give details of the new item you would like. 

Please note: The Bebee pants and thongs are non-returnable/refundable items. We hope you understand

Returns may take up to 14 days from the point of receipt to be processed.

*Unfortunately due to high shipping costs, our exchange service is only available for our UK customers. We apologise for any inconvenience that may cause for our international customers.