Postage for returns and refunds must be paid in full by the customer unless the item is faulty or incorrect.
Please follow this new link to process your return!
Request a return here!
Items must be returned within 28 days of receipt, in their original condition and packaging. Items which are marked or smell will not be accepted for a refund.
*Please note: we are currently moving to a new distribution partner (WAHOO)!! so if you placed your order before the 3rd of November this link will not recognise your order and you can return it using the slip provided. x
Please note: The Bebee pants and thongs are non-returnable/refundable items. We hope you understand
Returns may take up to 14 days from the point of receipt to be processed.
*Unfortunately due to high shipping costs, our exchange service is only available for our UK customers. We apologise for any inconvenience that may cause for our international customers.