Postage for returns and refunds must be paid in full by the customer unless the item is faulty or incorrect.

Please follow this new link to process your return!

Request a return here! 

Items must be returned within 28 days of receipt, in their original condition and packaging. Items which are marked or smell will not be accepted for a refund.

Please note: The Bebee pants and thongs are non-returnable/refundable items. We hope you understand

Please allow up to 14 business days from the point of receipt for your return to be processed.

*Unfortunately due to high shipping costs, our exchange service is only available for our UK customers. We apologise for any inconvenience that may cause for our international customers.